Hundreds of financial institutions are launching in-house Buy Now, Pay Later (BNPL) programs, giving consumers greater financial flexibility while embedding this fast-growing payment option directly into digital banking.
But BNPL programs are not one-size-fits-all.
BNPL is a configurable lending solution that can be tailored to your institution’s strategy and your customers’ and members’ needs. How you design eligibility, limits, and repayment terms is determined by what you prioritize in your growth
Below are three common ways banks and credit unions approach BNPL, and the thinking behind each strategy.
If your goal is to deepen relationships and increase digital activity, this approach focuses on broad but disciplined access. It works well for institutions seeking measurable engagement gains and incremental loan growth before expanding their risk tolerance.
Start by identifying a meaningful segment of potential users with moderate credit profiles and consistent cash flow. Set reasonable limits and clear repayment terms that feel accessible without materially increasing risk exposure. Embed the experience directly into digital banking, so eligible transactions can be converted into installment plans seamlessly within your app.
The result is a mainstream, easy-to-use BNPL program that gives members across age groups a compelling reason to turn to your institution first instead of looking externally.
If your objective is market expansion and revenue growth, structure your BNPL program to maximize reach.
This may include broadening eligibility within defined risk guardrails, offering higher limits, or introducing more flexible terms that encourage usage across demographics.
The operational foundation remains consistent:
What changes is your appetite for scale.
This strategy helps prevent deposit displacement to third-party providers by keeping installment activity inside your ecosystem. It can also serve as a competitive acquisition tool for consumers who increasingly expect embedded payment flexibility from their primary financial institution.
Institutions pursuing this path should closely monitor early performance data and adjust thresholds as needed. A configurable BNPL platform allows you to refine criteria and exposure without rebuilding the program from scratch.
If portfolio quality and profitability are your top priorities, a more conservative configuration may be the right starting point.
Launch with customers and members who have strong financial profiles. Align eligibility standards with your existing credit philosophy. Set limits and repayment structures designed to preserve low delinquency expectations.
In this model, BNPL becomes a modern extension of traditional lending. It delivers convenience and flexibility to financially strong members while maintaining tight control over credit risk.
Growth may be more measured, but it is intentional. Many institutions that begin conservatively expand eligibility over time as they gain familiarity and confidence in the product’s performance.
Regardless of strategy, successful BNPL programs share key structural elements:
The reason hundreds of financial institutions have adopted BNPL is not simply consumer demand, but also the ability to control how the product operates within their own environment.
When structured intentionally, BNPL can strengthen engagement, drive growth, or enhance portfolio quality. The outcome depends on how you design it.
Give yourself flexibility from the start. Institutions often begin with one strategy and evolve over time as priorities shift and risk appetite changes. Your BNPL program should be as nimble as your institution.
If you’d like to explore how a BNPL program can be designed to reflect your institution’s goals, let’s connect.