BNPL: As Told By Credit UnionS

How to Optimize BNPL for Elevated Adoption, Experience, and Success

What are common challenges and best practices credit unions leaders can share after successfully launching their own Buy Now, Pay Later programs? Join our seasoned experts from three innovative credit unions, Eilene Markus (ACU of Texas), Sara Plothow (Westmark Credit Union), and Michael Shoaf (SunWest Credit Union) on their #InsightsInno2024 panel, How to Optimize BNPL for Elevated Adoption, Experience, and Success. 

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Launched in May of 2023, ACU of Texas was the first credit union to go live with BNPL in the US. Its BNPL program allows members to split their eligible debit card purchases to be paid over time.

Digital Banking: Lumin Digital

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westmark


Launched May of 2024, Westmark Credit Union's BNPL program helps members in Idaho split their eligible debit card payments over time in their digital banking experience.


Digital Banking: Alkami Technology

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sunwest


SunWest Credit Union is the first credit union to provide BNPL to consumers in Colorado. Its BNPL program allows members to split their eligible debit card purchases to be paid over time. 

Digital Banking: Jack Henry Banno

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CASE STUDY

Members prefer credit union BNPL. 

PYMNTS research found that 70% of consumers surveyed report preferring receiving BNPL from their financial institutions rather than from third-party fintech providers. ACU of Texas discovered that this was true. Within three months of launching, ACU of Texas' BNPL saw its members use its BNPL more than they used all 3rd-party BNPL providers combined.

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Want to learn more? Let's chat!

We're happy to answer your questions, connect you with our panelists, and show you how BNPL can look like for your credit union.